VELORE PRIVACY POLICY
Last Updated: June 2026
- Introduction
Veloré respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Veloré collects, uses, stores, processes, and shares information when you access or use the Veloré website, mobile applications, and related services.
By using Veloré, you consent to the practices described in this Privacy Policy.
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- Information We Collect
Information You Provide
We may collect:
- Full name
- Username
- Email address
- Phone number
- Date of birth
- Gender identity
- City and location information
- Profile photographs
- Videos
- Verification documents
- Government-issued identification
- Selfies submitted for verification
- Payment-related information
- Communications sent through the platform
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Information Collected Automatically
We may automatically collect:
- IP address
- Device information
- Browser type
- Operating system
- Language settings
- Log data
- Usage activity
- Session information
- Referral information
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Location Information
Veloré may collect approximate or precise location information when authorized by the user.
Location data may be used to improve matching, discovery, travel mode features, and security systems.
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- How We Use Information
We use collected information to:
- Create and manage accounts
- Verify identity
- Process transactions
- Detect fraud
- Improve platform security
- Provide customer support
- Personalize user experiences
- Deliver platform features
- Enforce platform policies
- Comply with legal obligations
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- Identity Verification
To maintain a secure environment, Veloré may collect and process:
- Government-issued identification
- Facial verification images
- Verification videos
- Additional supporting documentation
Verification information may be reviewed manually or through automated systems.
Veloré reserves the right to reject verification requests at its sole discretion.
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- Communications
Veloré may send:
- Account notifications
- Security alerts
- Verification updates
- Payment notifications
- Service announcements
- Marketing communications
Users may opt out of certain marketing communications.
Security and transactional communications cannot always be disabled.
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- Payment Processing
Payments are processed through third-party providers.
Veloré does not store complete credit card information on its own servers.
Payment providers may collect information necessary to process transactions securely.
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- Information Sharing
Veloré does not sell personal information.
Information may be shared:
- With service providers
- With payment processors
- With identity verification partners
- With legal authorities when required by law
- To investigate fraud or abuse
- During corporate restructuring or acquisition events
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- User Content
Profile information, photos, videos, interests, and other content may be visible to other users depending on privacy settings and platform functionality.
Users are responsible for information they choose to publish.
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- Data Retention
Veloré retains information for as long as necessary to:
- Operate the platform
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security records
Certain records may be retained after account deletion where legally permitted.
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- Security Measures
Veloré uses commercially reasonable security measures to protect information.
However, no system can guarantee absolute security.
Users acknowledge that information transmitted online may be subject to risks beyond Veloré's control.
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- Account Deletion
Users may request account deletion.
Certain information may remain retained:
- Fraud prevention records
- Financial records
- Legal compliance records
- Security logs
as permitted or required by applicable law.
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- Children's Privacy
Veloré is intended only for individuals aged 18 years or older.
Veloré does not knowingly collect information from minors.
Accounts identified as belonging to minors will be removed.
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- International Users
Users accessing Veloré from outside the United States understand that information may be transferred to and processed within the United States.
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- Your Rights
Depending on applicable laws, users may have rights to:
- Access information
- Correct information
- Delete information
- Restrict processing
- Object to certain processing activities
- Request data portability
Requests may be submitted through Veloré support channels.
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- Changes to This Policy
Veloré may modify this Privacy Policy at any time.
Updated versions will be published on the platform.
Continued use of the Services constitutes acceptance of the revised policy.
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- Contact Information
Questions regarding this Privacy Policy may be directed through Veloré's official support channels.
By using Veloré, you acknowledge and accept the practices described in this Privacy Policy.